What do you do...

... when you go to school online and you suddenly find yourself without internet for an undetermined amount of time? Well, first you panic, at least a little. That's what happened last week. Trevor and I returned home from a weekend in Alabama to discover that our internet was down. Luckily, we both had a week off from school and wouldn't be starting again until Tuesday (at University of Phoenix the school week goes from Tuesday to Monday). So we went to bed expecting to be back up and running by morning. When we discovered that we still didn't have service when we woke up, Trev got on the phone to the cable company to find out what was happening and when the problem was expected to be resolved. He was told that service was out in our area and that it should be back up within 24 hours. At this point, I was getting a smidgen nervous. I usually spend the day before class begins printing out the syllabus, filling in my calendar with assignment due dates, etc. But I figured I would just tackle it Tuesday morning and be fine.

When Tuesday came along and we were STILL without service, I started getting very anxious! Trev called the company again and was told that everything was restored and that they had no idea why we weren't getting internet service (very helpful). This, unfortunately, was the third time this month that we had had internet trouble, and so we decided it was time to look into other options. Trev called the complex's office to find out what other companies are available for us to use. When he explained that we were not satisfied with our current cable/internet/phone company (Charter), the leasing agent told him that Charter is no longer serving our apartment complex and that we should have been notified. GRRRR... obviously we had NOT been notified... and not only that, during the time Trev spent on the phone with Charter the representatives never mentioned, "Oh, our service is no longer available in your area. Maybe that's why you can't get on the internet, Sir!"

I was so frustrated, and by now I was panicking about school. Our classes had begun and we were without internet or an internet company! At this point, we decided we needed to contact our academic advisors (not an easy task when all your contact information is saved on your school profile and you do not have internet service!) to see about postponing our classes a week. Luckily, we were both able to do just that.

So, we now have a new internet and cable company, we have had consecutive service for 48 hours, and we have another weekend without homework. I guess everything worked out in the end!